Shipping Policy

Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order. Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders placed late on Friday or on Saturday will not be processed until Monday. 

 

Please allow 3-4 business days for processing time after cleared payment. Additional charges may occur on International shipping if multiple attempts are made for delivery.  

 

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.

 

F.A.Q.  

 

HOW DO I TRACK MY ORDER? You will receive email containing tracking info once shipped, You may also visit My Orders.  

 

WHICH CARRIERS DO YOU USE?  Shopbyraya uses USPS Priority Mail.  

 

LOST, STOLEN OR DAMAGED PACKAGE?  It is you're responsible to file a claim with the shipping Carrier. Please Contact Us in this event for more info.  

 

SIGNATURE REQUIRED FOR ORDERS?  All orders over $500 will require signature confirmation.  

 

HOW MUCH WILL I PAY FOR SHIPPING?  Standard domestic shipping is free. International shipping price will be determined before checkout by the weight and destination of your order.